Delivery Truck

Delivery Methods

We offer a fast and efficient delivery service to the UK and many international countries. Our delivery services are as follows:

Standard Delivery - £2.95

Our standard 2-3 day delivery service using Royal Mail, untracked.

Next Day Delivery - £6.50
This is a signed for service using either Royal Mail Signed For or a Next Day Courier service. To qualify for Next Day Delivery, your order must be received by 2pm on any standard working day (Monday to Friday)

International Delivery - £10.00
For all deliveries outside the UK, including Ireland, Channel Islands, EU, North America and Rest of World, our standard international delivery service may take 5-10 days to arrive with you.

INTERNATIONAL IMPORT DUTIES:
Import duties may apply to deliveries to your country. For many countries (e.g within the European Union) no charges apply but please check with your local customs. In accordance with our terms and conditions, you are responsible for payment of any customs duties, taxes and import charges which the customs in your country may apply to your order.

FREE UK DELIVERY

For any order of £30 or more, we offer free delivery within the UK*. Free delivery is using our Standard Delivery service, which usually arrives within 2-3 working days following shipment and is an untracked service. 
*excludes Ireland, Channel Islands, Isle of Man.

NEXT DAY UK DELIVERY

To qualify for Next Day UK Delivery, your order must have been received by us before 2pm on a working day (Monday to Friday). Orders received after 2pm on a working day or at any time at the weekend will be dispatched on the next available working day.

Delivery Package

DAMAGED & MISSING GOODS

If your items are damaged during delivery please contact us so we can resolve the issue. We use reputable delivery companies however we can not accept liability for delayed delivery or damages caused by any third party. Your parcel will be considered missing if it has not arrived 14 working days after the approximate delivery date indicated. Please contact us in this instance.

RETURNS

If you are not completely happy with the product(s) received, please contact us within 30 days of dispatch of your order to let us know and we will refund the item(s).

Returned items should be sent complete with their original packaging and your order number alongside a reason for return. If we have made a mistake or the item is damaged/defective we will provide a Freepost address for you to return the item(s) to and rectify the situation.